Testimonials

Feedback on our services and free consults

FINALLY, we have access to top quality pet foods (and necessary support products) that do the bodies of our pets GOOD.  There are few people in retail whom I respect.  Paul and Brandy are two.    These two are second milers  i.e. they will do the work to answer questions with rock-solid factual information; they keep their word.   Keep up the good work.  We really need you - - and yup - - if we want you here then we need to buy from you.  with gratitude  the silky felines Luscious, Mama, Scrumptious, Pookashay, Shallie, James and Harold and caregiver M -- Margaret P.

I wanted to thank you very much for helping us out so quickly with this special order! I was very impressed to hear that you took it upon yourself to look up our information, address and so on and have this delivered..trusting that we would pay tonight. I have been telling friends about your service and will push it even more now! Thanks again! -- Aris M.

Before switching my 4lb Japanese Chin to a raw diet, I could not find anything she would eat consistently. I admit that I was very apprehensive and skeptical at first. Now Kya enjoys a different flavor almost every day and the 1oz nugget makes feeding her itty bitty size easy. The bowl is always empty and I'm no longer throwing away kibble and canned foods. Your patience and guidance over the last 18 months was invaluable. -- Jonathan C.

I know I've said it before but it bears repeating: your customer service is beyond excellent! I can't think of another company or retail outlet I've done business with (of any sort) lately that has shown such strong interest in going above and beyond the average to make and keep the customer happy. You have far exceeded my expectations and restored my faith that real customer service is not a thing of the past after all! Thank you and I look forward to getting all my pet supplies through you for a long time to come! -- Cecile H.

We've just finished our first two weeks supply of Aunt Jeni's Fish Oil and Vitamin E supplement. The dogs absolutely love it and it's already making a big difference in skin and coats. This is a fantastic product...thanks so much for suggesting it and making it available to us. --  Ellen B.  Doberman Rescue of NC

We LOVE the tom's raw frozen foods for cats. Barley's glucose levels were critical- we tried two kinds of insulin, with poor results. Species appropriate food was my last hope. His levels dropped dramatically within days of the diet change! -- Scott S.

Zoe's been on the Ziwipeak for about a month now.  You were right - she loves her food and always seems hungry..We are thrilled with the improvements we are seeing - makes me feel guilty for feeding her the cheap stuff for as long as I did... we just got back from visiting my in-laws, and they mentioned that she is acting like a new dog - more energy, happier, less lethargic.  -- Ann B.

I appreciate everything you have done so far. Your company is wonderful and your customer service is amazing. Thank you so much for being so accommodating. BTW the kitties LOVE their new food, and they've lost a bunch of  weight and are much healthier and playful. We were using the store bought brands and we'll never go back. You've hooked us for life:)  -- Samantha D.

I wanted to let you know that I've been so happy with all the items we've received from Triangle Pet Supply. And it's so very convenient to have it delivered to work when there just doesn't seem to be enough hours in the day to make it to the pet store. I think several of my co-workers will be ordering things from you guys too! -- Kim A.

Just wanted to thank you for offering such good service to your customers. It is obvious you put a priority on good customer service.  We plan to continue buying our pet food from you and also telling others what a wonderful service you offer. Thanks again -- Janice P.

Thank you so much for the incredible service!  You guys are fantastic! -- Clay N.

Thank you so much for getting the food to us this week.  I received your message but it was hours after you left it so I figured we were outta luck.  We appreciate it! -- Brenda G.

I want to thank you again for going above and beyond in helping me today.  I sincerely appreciate it. -- Roni K.